Quality Policy

PRIMA Management Consulting was established in 2013 and focuses on enhancing and mobilizing knowledge, expertise and abilities in consulting area to support sustainable development. The company develops projects with the target to advance welfare of society as well as to gain outstanding results and high-impact outcomes.
Our Values: Patience; Respect; Integrity; Maturity; Achievement.

In our work we are guided by the principles of mutually beneficial cooperation between all interested parties: the customers, the employees, the shareholders, the society as a whole.

The concept of quality lies at the heart of our approach to every project. Multidimensional aspect of this concept penetrates the whole organizational and functional structure of the company. We assure that concept of quality forms a solid basis of our activity.

We are committed to continuous improvement and have established a Quality Management System which provides a framework for measuring and improving our performance in order to achieve set quality objectives. We have the following systems and procedures in place to support us in our aim of total customer satisfaction and continuous improvement throughout our business:
- selection and performance monitoring of experts against set criteria;
- training and development for our employees;
- regular audit of our internal processes;
- measurable quality objectives which reflect our business aims;
- management reviews of audit results, customer feedback and complaints;

We are committed to delivering our projects to customers on-time and on-budget with top quality results. Our internal procedures are reviewed regularly and are made available to all employees.

All staff members of the company share the principles of the quality system, understand its objectives, participate in its organization, see the result and affect it. The opinions of each employee are taken into account in the quality management system.
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